Definition and Examples of Bad News Messages

Definition and Examples of Bad News Messages In business writing, a bad-news message is a letter, memo, or email that conveys negative or unpleasant information- information that is likely to disappoint, upset, or even anger a reader. It is also called an  indirect message or a negative message. Bad-news messages include rejections (in response to job applications, promotion requests, and the like), negative evaluations, and announcements of policy changes that dont benefit the reader. A bad-news message conventionally begins with a neutral or positive buffer statement before introducing the negative or unpleasant information. This approach is called the indirect plan. Examples and Observations It is much, much worse to receive bad news through the written word than by somebody simply telling you, and I’m sure you understand why. When somebody simply tells you bad news, you hear it once, and that’s the end of it. But when bad news is written down, whether in a letter or a newspaper or on your arm in felt tip pen, each time you read it, you feel as if you are receiving the bad news again and again. (Lemony Snicket, Horseradish: Bitter Truths You Cant Avoid. HarperCollins, 2007) Sample: Rejection of a Grant Application On behalf of the members of the Research Scholarship Committee, thank you for submitting an application for this years Research Scholarship grants competition. I’m sorry to report that your grant proposal was among those that were not approved for funding in the spring. With the reduction in grant funds caused by budget cuts and the record number of applications, I’m afraid that many worthwhile proposals could not be supported. Although you did not receive a grant this year, I trust that you will continue to pursue both internal and external funding opportunities. Introductory Paragraph The introductory paragraph in the bad-news message should accomplish the following objectives: (1) provide a buffer to cushion the bad news that will follow, (2) let the receiver know what the message is about without stating the obvious, and (3) serve as a transition into the discussion of reasons without revealing the bad news or leading the receiver to expect good news. If these objectives can be accomplished in one sentence, that sentence can be the first paragraph. (Carol M. Lehman and Debbie D Dufrene, Business Communication, 15th ed. Thomson, 2008) Body Paragraph(s) Deliver the bad news in the body of the message. State it clearly and concisely, and explain the reasons briefly and unemotionally. Avoid apologies; they weaken your explanation or position. Try to embed the bad news in a supporting, not the topical, sentence of a paragraph. Furthermore, try to embed it in a subordinate clause of a sentence. The purpose is not to conceal the bad news, but to soften its impact. (Stuart Carl Smith and Philip K. Piele, School Leadership: Handbook for Excellence in Student Learning. Corwin Press, 2006) Closing The closing of a message containing negative news should be courteous and helpful. The purpose of the closing is to maintain or rebuild goodwill. ... The closing should have a sincere tone. Avoid overused closings such as If you have any questions, please dont hesitate to call. ... Offer the receiver another option. ... Presenting another option shifts the emphasis from the negative news to a positive solution. (Thomas L. Means, Business Communications, 2nd ed. South-Western Educational, 2009)

Calculate Energy Required to Turn Ice Into Steam

Calculate Energy Required to Turn Ice Into Steam This worked example problem demonstrates how to calculate the energy required to raise the temperature of a sample that includes changes in phase. This problem finds the energy required to turn cold ice into hot steam. Ice to Steam Energy Problem What is the heat in Joules required to convert 25 grams of -10  °C ice into 150  °C steam?Useful information:heat of fusion of water 334 J/gheat of vaporization of water 2257 J/gspecific heat of ice 2.09 J/g ·Ã‚ °Cspecific heat of water 4.18 J/g ·Ã‚ °Cspecific heat of steam 2.09 J/g ·Ã‚ °CSolution:The total energy required is the sum of the energy to heat the -10  °C ice to 0  °C ice, melting the 0  °C ice into 0  °C water, heating the water to 100  °C, converting 100  °C water to 100  °C steam and heating the steam to 150  °C. To get the final value, first calculate the individual energy values and then add them up.Step 1: Heat required to raise the temperature of ice from -10  °C to 0  °C Use the formulaq mcΔTwhereq heat energym massc specific heatΔT change in temperatureq (25 g)x(2.09 J/g ·Ã‚ °C)[(0  °C - -10  °C)]q (25 g)x(2.09 J/g ·Ã‚ °C)x(10  °C)q 522.5 JHeat required to raise the temperature of ice from -10  °C to 0  °C 522.5 JStep 2: Heat required to convert 0  °C ice to 0  °C waterUse the formula for heat:q m ·ÃŽâ€Hfwhereq heat energym massΔHf heat of fusionq (25 g)x(334 J/g)q 8350 JHeat required to convert 0  °C ice to 0  °C water 8350 JStep 3: Heat required to raise the temperature of 0  °C water to 100  °C waterq mcΔTq (25 g)x(4.18 J/g ·Ã‚ °C)[(100  °C - 0  °C)]q (25 g)x(4.18 J/g ·Ã‚ °C)x(100  °C)q 10450 JHeat required to raise the temperature of 0  °C water to 100  °C water 10450 JStep 4: Heat required to convert 100  °C water to 100  °C steamq m ·ÃŽâ€Hvwhereq heat energym massΔHv heat of vaporizationq (25 g)x(2257 J/g)q 56425 JHeat required to convert 100  °C water to 100  °C steam 56425Step 5: Heat required to convert 100  °C steam to 150  °C steamq mcΔTq (25 g)x(2.09 J/g ·Ã‚ °C)[(150  °C - 100  °C)]q (25 g)x(2.09 J/g ·Ã‚ °C)x(50  °C)q 2612.5 JHeat required to convert 100  °C steam to 150  °C steam 2612.5Step 6: Find total heat energyHeatTotal HeatStep 1 HeatStep 2 HeatStep 3 HeatStep 4 HeatStep 5HeatTotal 522.5 J 8350 J 10450 J 56425 J 2612.5 JHeatTotal 78360 JAnswer:The heat required to convert 25 grams of -10  °C ice into 150  °C steam is 78360 J or 78.36 kJ.

COMPARATIVE TEXUAL ANALYSIS Essay Example | Topics and Well Written Essays - 1000 words

COMPARATIVE TEXUAL ANALYSIS - Essay Example This paper compares and contrasts Mother Tongue by Amy Tan and The Misery of Silence by Maxine Kingston in terms of techniques and the use of stylistic devices that include repetition, humor, personification, irony, back shadowing, storytelling, description, metaphors, setting and objectification. Amy Tan has used many rhetorical devices to emphasize the main theme of her story, which are cultural differences. First she uses repetition and this can be seen where she says, â€Å"And I use them all- all the Englishes I grew up with†¦Recently, I was made keenly aware of the different Englishes I do use" (Tan 78). This emphasizes the point that the English used by her mother and the English used by the locals are different ones. This shows the cultural differences between immigrants and the locals. Direct speech, sincere tone, The other rhetorical device is personification. This is clearly seen in the phrase, â€Å"the intersection of memory upon imagination† (Tan 79). This again emphasizes the different English she speaks, one that is native and the other broken, as used by her mother. Amy Tan also uses anecdotes, such as â€Å"At this point in the story† (from paragraph five and on) (Tan 77). This is used to pull the attention of the reader and maintain it as she explains the difference of the effects of the languages she is exposed to. Both Mother Tongue by Amy Tan and The Misery of Silence by Maxine Kingston have used humor that comes through language. In Mother Tongue, Amy Tan’s mother speaks in broken English because she does not understand the whole English language because she is an immigrant. Tan’s mother speaks freely because she thinks that her English is good. However, when she realizes that her English is not good she lets her daughter do the talking on the phone instead of her. This is humorous. The Misery of Silence presents Maxine’s difficulty in speaking English when she moved to America. In the first three years in America, she did not speak at all. The humor is clearly brought out when Maxine and her sister recited the lesson in front of the class. They recited as if they wanted to cry but went on until they finished the recitation (Kingston 209). Maxine Kingston also uses several rhetorical devices. First, Kingston has used back shadowing. For example, this is seen where she starts the narration and she says, â€Å"When I went to kindergarten and had to speak English for the first time, I became silent† (Kingston 208). This helps her to narrate her story and help the reader understand the experiences she encountered when she was a child. The back-shadowing helps the audience identify with the experiences that she passed through. Maxine also uses objectification where she says, â€Å"My silence was thickest - total - during the three years that I covered my school paintings with black paint† (Kingston 209). She objectifies the silence to make the audience feel the stren gth that the silence had and its extent. Maxine also uses direct speech in the story. This is seen where she includes her father’s response to the pictures, by saying, â€Å"The parents and teachers of criminals were executed†, said my father. This shows the extent to which she was problematic both to teachers and to parents. Maxine has also used a simile where she says, â€Å"was a tie-tac-toe mark, like barbed wire, on the map† (Kingston 209). This is meant to emphasize the fact that the Japanese kids were arrogant. In mother tongue, Amy Tan

Wells Fargo (Undecided Topic) Essay Example | Topics and Well Written Essays - 2500 words

Wells Fargo (Undecided Topic) - Essay Example The impact of diversity on the company’s productivity and performance would be a key area of discussion which would enable to ascertain the significance of diversity for Well Fargo Bank. Wells Fargo has adopted the principle of diversity as well as inclusion, so that employees are facilitated with the opportunity of fair treatment and equal employment opportunity. The bank with the assistance of diversity as well as inclusion has been able to enhance business performances. Additionally, diversity and inclusion has assisted the bank in performing business operations with better competitiveness and competencies. Diversity practices have also aided the bank in building a better competitive position domestically and internationally. It can be understood why diversity and inclusion is directly associated with organizational performances. Wells Fargo is a United States based bank that also provides financial services and operates on a global context. The bank is headquartered in San Francisco, California. The bank is identified as one of the largest banks in the US with regard to market capitalization as well as assets. The bank operates in 36 countries with over 265,000 employees. The main objective of the bank is to meet the financial requirements of customers, so that they are able to succeed financially. The bank provides various services which include insurance, mortgage, commercial finance, banking, consumer finance and investments. The customers are offered with different services that include online banking, ATMs and mobile banking. The bank is renowned for its outstanding customer service, innovation, as well as quality and diversity. The bank supports homeowners, small businesses and real estate industry among others (1Wells Fargo, 2014). Wells Fargo performs operations with the intention of accomplishing its vision of meeting the financial needs of customers in an effective manner. The bank has

Strategic analysis of Marks and Spencer

Strategic analysis of Marks and Spencer Marks Spencer is one the UKs leading retailers, having 600 stores in home country and more than 200 stores across the globe. Michael Marks started the penny bazaar stall at Leeds in 1884. After Michael Marks Simon Marks became a chairman of MS in 1926 to 1964. MS is well known for its quality and styles (Hawkesby, 2008). MS Analysis Value for money:- In 1884 when Michael Mark started a business, he did not have a good command on English language so he had a sign on his stall: Dont ask the price- Its just a penny. In 2009 MS chairman Sir Stuart Rose launched three days return of penny bazaar. During these three days 20 selected items were sold at 1p at 300 MS branches (Sibbles Carter, 2009). The main point is can that slogan work in todays competitive market? It cannot work in todays market. MS is one of the UKs largest retailers. It sells various items in its stores. The cost of production of these goods is not same so they cannot sell their goods on same price like Michael Marks was selling in 1884. Even if they diversify the profit earn from the other good to the other goods, which will not help them to achieve break even sales. For example profit on milk cannot set up the loss on selling of bread. Now a day all rivals of MS are trying to achieve lowest production cost. All are trying to put more value for money for their prod uct by obtaining maximum benefit with the less use of resources. Value for money does not mean reduce spending but it can be achieved in diverse ways with: Reduce cost Reduce inputs Get more improvement in product quality Increase output with less input of raw material Marks Spencer is to position itself as a value for money brand, and admits it has too expensive. Prices will come down as it encourages suppliers to source more products abroad. In todays tough competition MS is trying to put more and more value of money in their products. To reduce cost of goods, they suggest their supplier to import goods form the other countries. They have improved their inventories and logistics. Resources and core competences: Physical resources: Each organisation has same resources as its competitors have but the way it manages use their resources differentiate from others. For example MS is having the same store sites in UK as Tesco, Sainsburys and ASDA have. MS is having following physical resources: Value for money product: By the use of appropriate resources MS has got the good value for its products. Today they have their own brands which are very popular in todays competitive market. They are continuous trying to develop their products that will help them to survive in the retail industry. However most of their suppliers are UK based so they are still facing product cost problems. Own brands products: MS is using their own brand name for each and every product. They have achieved good quality standards. They are the first retail chain which sells their own brands. They do not world famous brands in their stores like Coca-Cola, Nestle, and Cadbury etc. Despite of selling own brands they have maintain their quality standards. However it is quite difficult for some loyal customers of MS to buy other popular brands in MS stores. They have to go to other retailers for purchase other than MS brands. This is quite unrealistic in todays cut throat competition; it results many of MS loyal customers switch over to its rivals such as Tesco and Sainsburys. Store sites and store displays: As we know Marks Spencer has established long time ago, they have found that many of their stores are too small. They have planned to expand their store area by converting their stock rooms into floor area. That brings new logistic problem. They have found new solution as a satellite stores. They have started to distribute stocks to small braches from the main branch. However they have long range of food products it is very difficult to manage these perishable food items without stockrooms. Core competences: Core competences mean some factors which differentiate a product or a brand from others. As we know Marks Spencer has long range of products produced under its brand name. The quality of product is better than the other brands. They always try to provide more value of money to its customer. Strategic vision and organisation culture:- Increases the markets share in UK with own product and with own unbeatable quality standards is the main vision of Marks Spencer. It had much more autocratic organisation structure. However it has been changed with the time change. Now the organisation structure has been transfer to flatter organisation structure. The member of staff can take quick decisions when its required and it provides more accountability (The times). SWOT of Marks Spencer:- Strengths: MS is using its own brand name with the wide product range. St Michel brand is very popular, used for cloths and food product. It has competitive prices advantages, it has increase overseas important. It has expanded its business not only in UK but all over the world. With their own brand name they booked pre tax profit of  £1bn in 1988 (Hawkesby, 2008). It has very favourable location on high street which attracts more and more customers. It has some particular group of loyal customers. MS has strong work force and skilled staff. New changes by new chief executive Roger Holmes brings new opportunities in retail business. Tighter staffing level increase operational funds. Weakness:- In todays cut throat competition, MS is struggling with the high cost of production. Its focusing on particular class of society which narrows the scope of number of customers. Weak logistic reduce the availability of goods and products. Reduce the number of staff results poor customer service. Depends on local supplier results high cost of production. Tough competition in food market such as Tesco, Sainsburys and Asda enter in fast and frozen food market. In 2008 its over all sales were 6.2% down and even though inflation in grocery products its food sales were down by 4.5% (Finch, 2008). Opportunity:- MS can diversify their business like other retailers have done e.g. Tesco mobile, Tesco finance, Sainsbury finance etc. With diversification Marks Spencer can expand their area of business and they can transfer the profit earn by different sectors. MS can increase the number of products with its famous brand name St. Michel. MS can go for the franchisee to increase their number of customers and it will help them to increase the share of in market. Threats:- MS has started to sell other brands in their stores which may reduce the popularity of their own brands. If MS will try to diversify their business it may creates shortage of funds. MS has closed down many of their stores due to raise the funds which may cause the negative effect on their share prices. Due to closing down some stores, it will lose market share. PESTEL of Marks Spencer :- Political:- Marks Spencer has been operated in more than 40 countries. It is highly influenced by the political changes in these countries, e.g. if the government of UK changes immigration law than it may be affect MS migrant staff. Now a day the governments inspires retailers to offer mix job of flexible, lower paid and locally based jobs to highly skilled, higher paid and centrally located jobs (Balchin, 1994). Economical:- UK economy is developed economy, per capita income is more than the other developing countries. It is favourable factor for MS. however the cost of production is also high in UK that is unfavourable factor. It reduces the margin of profit of the company. Social:- The population of UK is growing slow and the number of working women is increasing it boost sales of MS food products. UK is the fashion hub that means there is a great opportunity of branded and stylist clothes. Technological:- Online shopping is taking place of store chopping which can reduce the investment cost in new stores. Self-checkout tills are available to reduce queue time. Environmental:- Now a day more and more retail stores are using recycled bags and packing materials which cost is very less and they are getting cost benefit from. The environmental laws are also very strict in UK. Legal: UKs labour law is very strict rather than other countries. It strictly follows human right laws in which employees can be protected from the employer. Question 2- MS before 1990 Success of MS strategy:- Simon Marks put MS on the new level of growth. During his leadership many strategic changes has been made such as diversification. They have product rages not only in food products but also in clothing, groceries etc. He introduced todays popular St. Michael brand name. It differed the MS from its competitors. The expansion program had been taken placed which expand store area. However with this expansion several problems occurred like logistic problem. They were expanding their business at international level. Porter 5 forces:- Threat of new entrants:- The UK food market is dominated by very less competitors like Tesco, Asda, Sainsburys and Marks Spencer. Out of these companies Tesco is having monopoly in UK retail industry. The entry barriers in food industry are very tough in UK because of health and safety law. However in clothing industry, there are so many competitors in UK like NEXT, River Island etc. MS are the only one who does food and branded clothing together. Bargaining power of suppliers:- It should be noted that MS is relying on very few UK based suppliers which increases suppliers bargaining power which results high cost of products for MS. therefore MS is planning to source products from abroad at cheaper rate. Asda is having huge bargaining power with its supplier because it imports goods form overseas. Bargaining power of customers:- In UK food and clothing industry the customers are having nice bargaining power. In UK customers believes in bulk shopping. If they find some products very cheaper in one store they will but other products from same store. MS is having monopoly in its food quality and its clothes are very fashionable and trendy clothes which are customers favourite. Other super markets are expanding their business in banking, pharmacies etc. e.g. Tesco finance and Tesco mobile. That will increase customers bargaining power. Threat of substitutes:- Today competition is very tough in both food and cloth markets. MS is having its own St. Michael brand for cloths, in fashion industry fashion cannot sustain it changes when time changes. MS is having threat from its competitors in cloth industry. MS have to change their designs according to current fashion demand. Rivalry:- Rivalry increases if the number of firms increases. In UK there are very few super market chains existing. They all compete for the market share, the rapid food industry growth increases rivalry. On the other side food is a perishable good which increases the rivalry. MS, Tesco, Asda and Sainsburys all are trying their best to sell food products. On the other side in cloth marker MS have to face both super market competition and individual brands competition. Question 3- MS After 1990 Weak Strategy:- Despite of serving good quality of product, MS is losing its market share in retail industry. They have taken its eye off from the customers, it means they believe that if your image and reputation is good that means you satisfied your customers. On the other side its rivals Tesco and Asda increase the relationship with the customers. MS was much more relying in its suppliers to maintain good quality standards which results high cost of goods sold. MS is suffering from high cost of goods so it is very difficult to sustain its market share and it also increases the competition. MS was suffering from old fashioned clothes. It was popular for trendy cloths but now the time has been changed and customers needs highly fashionable clothes. Two new strategic approaches:- Stuart Rose the new chief executive of Marks Spencer has implied many changes after he joined MS. The former CEO Holmes has put 400 other brand products in MS to increase both sells and customers interest. However Stuart Rose is planning to cut the number of outside product to 100 which is not a wise decision (BBC, 2010). He is planning to refocus on MS brands but it should be noted that today there so many different brands are used by different customers. If he plans to imply this idea, MS may be lost his more market share in retail industry. His changes for cloth products are appreciable and it will raise the sales of cloths of MS. He should also think about unrelated diversification e.g. he can start MS mobile or in related diversification he can increase the number of food products. Conclusion:- As part of huge retail industry MS has to make some thorough changes in its strategy. It should have to sell other brand. This will help it to gain sustainability in this competitive market. It is very popular for its clothes and its food quality standards. These will help it to increase number of loyal customers. More and more products sourced from overseas will help it to compete in the price. Word Count: 2251

Health Promotion Essay

According to the World health organization (WHO), health promotion is defined as the process of enabling people to increase control over, and to improve, their health. It moves beyond a focus on individual behavior towards a wide range of social and environmental interventions. (World Health Organization, 2014) Nurses play a pivotal role in health promotion that include disease prevention, follow-up treatment, patient education and behavioral changes in respect to their health. Health promotion by nurses have led to positive outcomes including patient awareness, knowledge of diseases process, self-management, and improved quality of life. (Kemppainen, Tossavainen, & Turunen, 2013) This paper will focus on health promotion in the nursing practice through literature review, the evolution of nursing roles and responsibilities in health promotion, the implementation methods for health promotion that encompasses all areas of nursing, and the three levels of health promotion prevention. Pr imary Prevention Primary prevention is the first level of health promotion. The goal is to protect healthy individuals from acquiring a disease or experiencing injury before it occurs. Primary interventions used by nurses include but are not limited to education about nutrition, the importance of daily exercise, seat belt and helmet use, dangers of tobacco and other related drugs, routine exams, screenings, immunizations, and identifying potential hazards in the work place. (Institute for work and health, 2009) The concept of primary prevention is traditionally used in reference to physical health but in the article, â€Å"Education in primary prevention in psychiatric-mental health nursing for the baccalaureate student†, it focuses on the concept of primary prevention in reference to mental health. This can be difficult for nurses because mental and emotional problems are related to complex emotional and behavioral factors. For primary prevention the focus for nurses is on providing interventions to groups before a crisis situation could occur. The focus from this article was on implementation of preventative programs for target groups. Alcoholism prevention, prevention of child abuse, and child care for the populations of elementary and junior high school children. Rape prevention, loss or bereavement, drug or alcoholism prevention, and teen-age  pregnancy prevention for adolescents. Parenting, child-birth classes, child abuse prevention, stress management for young adults. Reproductive and sexual concerns for middle aged adults. Sensory loss, rape prevention, loss of loved ones for elderly patients. (Welch, Boyd, & Bell, 2009) Secondary prevention The next level of health promotion is secondary prevention. These interventions used by nurses are used after the patient has an illness or is at serious risk. The goal is to recognize the disease process at its earliest stage and slow or stop its progression. Interventions include medication compliance for example: reminding patients to continue their low-dose aspirin to prevent further heart attacks, TIA’s, or strokes. Regular exams and screenings are recommended for those patients at risk. (Institute for work and health, 2009) In the article,† Primary and secondary tobacco prevention†, primary prevention focused on education and prevention of experimentation and use. Secondary prevention is used for individuals who are currently using tobacco products. Interventions used are successful cessation courses, evidence-based treatment of tobacco dependence, pharmacotherapy, individual and group counseling. This is utilized at the earliest stages of tobacco addiction to help patients quit and remain smoke free. (Tingen, Andrews, & Stevenson, 2009) Tertiary prevention The last level in health promotion is tertiary prevention. These interventions focus on the management and care of patients with disease and the prevention of further deterioration while maximizing the quality of life. (Institute for work and health, 2009) Tertiary prevention is used when managing long-term health problems such as diabetes, heart disease, and cancer. Some examples of tertiary prevention include programs for cardiac or stroke patients, support groups, and pain management programs. In the article, â€Å"Tertiary prevention for individuals: Healing the wounds†, prevention is focused on healing. Primary and secondary preventions were used in the treatment of stress but with all the interventions stress continues to occur in most individuals. Tertiary treatment was designed to return those individuals suffering from high levels of stress back into  their home or work environment and minimize the recurrence of stress. Tertiary prevention relies on both help from the individual and help from other medical professionals. It reaches out for additional assistance from employers and outside resources to ensure appropriate programs are available. (Quick, Wright, Adkins, Nelson, & Quick, 2013) Evolution of nursing roles and responsibilities Health promotion used by nurses is commonly associated with the general principles of basic nursing. Patient education is a regularly used intervention used by nurses in an everyday setting. Health educators are taught health promotion, interventions, state regulations, specific policies, and they must have the ability to apply this education to their patients. Because of the growing diverse population, nurses must become more patient-focused health promoters. While general education is still used, the different patient groups require different health promotional needs. (Kemppainen, Tossavainen, & Turunen, 2013) Implementing health promotion skills is a must for all nurses. The most important skill is effective communication. They must be able to encourage their patients and their families to have an active participation in their treatment planning. The patients must feel comfortable expressing their feelings about their plan of care. Nurses can help their patients by leading by example. This can be achieved by being healthy role models, living healthy lifestyles, and through positive and caring attitudes that promote health and well-being. Nurses must also possess skill-related competencies including teamwork, time management, data collection, critical thinking, and interpretation of information given from a variety of sources. (Kemppainen, Tossavainen, & Turunen, 2013) Conclusion In conclusion, health promotion is more important than ever. Health promotion includes primary, secondary, and tertiary preventions. These include education, practice, research, and reinforcement that teaches patients how to prevent and manage diseases. The future of nursing focus on keeping individuals healthy. Nurses must have a strong understanding of health promotion in order to communicate to a variety of groups. As the population grows and becomes more educated through primary prevention overall health of  the population will improve. References Institute for work and health. (2009). What researchers mean about primary, secondary, and tertiary prevention. Retrieved from Institute for Work & Health: http://www.iwh.on.ca Kemppainen, V., Tossavainen, K., & Turunen, H. (2013). Nurses’ roles in health promtion practice: an integrative review. Oxford journals. Quick, J., Wright, T., Adkins, J., Nelson, D., & Quick, J. (2013). Preventive stress management in organizations. American Psychological Association, 183-198. Tingen, M., Andrews, J., & Stevenson, A. (2009). Primary and secondary tobacco prevention in youth. Annual review of nursing research, 171-193. Welch, M., Boyd, M., & Bell, D. (2009). Education in primary prevention in psychiatric-mental health nursing for the baccalaureate student. International nursing review, 126-130. World Health Organization. (2014). Health Promotion. Retrieved from World health organization: http://www.who.int/topics/health_promotion

Indian Bpos- Waking Up the Philippines Opportunity

Indian BPOs- Waking up the Philippines Opportunity Analysis The Indian labor market has always been key in globalization, and has been attractive due to its low wages, and the scientific and managerial talent found in the country. The main issues faced in this case mostly stem from the loss of the tax abatement in India, in addition to the weakening US dollar. Due to these two issues, doing business in India versus other fruitful options like Philippines becomes very expensive. These are major challenges to combat for any firm looking to outsource in India. In India, the infrastructure along with the setback discussed around transportation, puts a strain on the bottom line. The Tax abatement ending in 2009 was the initial cause of†¦show more content†¦(p. 33). This increase in the cost of BPO outsourcing to India immediately made other locations, such as the Philippines, much more of an attractive destinations for outsourcing. (Deresky, 2011). Pramod Bhasin, CEO of Genpact said it best The amount of additional I have to bear to do business in India is massive. In the Philippines, I don t have to spend a dime on transporting employees, a luxury I cannot afford in India. Bhasin implied that companies like his would immediately start to look elsewhere to do business due to rising costs. The Philippines emerging as the most-preferred destination for voice-based BPO. destination is a wake-up call for the larger Indian BPO sector, says Mr V. K. Mathews, Executive Chairman, IBS Group (The Hindu Business Line 2005). 4) How does this case highlight the threats and opportunities facing global companies in developing their strategies? Trends in the marketplace can help determine areas a firm can explore to be successful. Use of carefully considered outsourcing can be a critical component of corporate strategy for any multinational corporation. With outsourcing opportunities in front of them, these corporations should first work to understand the demographics and capabilities of the workforce before making any moves. Companies shouldn t simply resort to outsourcing and assume it would automatically translate to lower costs. It is important to study labor supply and demand, in order toShow MoreRelatedEssay on Indian Bpos Waking Up to the Philippines Opportunity?1535 Words   |  7 PagesCase Study -1: Indian BPOs Waking Up to the Philippines Opportunity? To: In Partial Fulfilment for MBA in Management and Administration How has the Economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO Industry? According to the Business Dictionary, Economic downturn is a situation inRead MoreIndian Bpos- Waking Up the Philippines Opportunity Case Analysis776 Words   |  4 Pagesexpensive to do business in India compared to other locations like the Philippines. B. Micro- In India the transportation and infrastructure costs continue to hurt the bottom line. II. Causes- Tax abatement ended in 2009, transportation and infrastructure costs are not going away and other countries have more attractive incentives to bring in higher margins. III. Systems affected- The whole upswing in bringing BPOs into India has been affected, it is no longer that attractive to bringRead MoreIndian Bpos Essay906 Words   |  4 PagesCase Study- Indian BPOs- Waking up to the Philippines Opportunity 1. How has the global economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry? The global economic downturn has impacted jobs outsourcing in the BPO industry as it has helped to be one of the largest job creators in India. Due to this, many companies had to increase their operations output and therefore employ more and more people to keep up with the expandingRead MoreStudy of Recruitment Process and E- Recruitment12119 Words   |  49 Pagesdeploying web-based tools for inviting and comparing resumes. The term e-recruitment means using information technology (IT) to speed up or enhance parts of the recruitment process. It ranges from the applicant interface for advertising vacancies and making job applications, to the back office processes, which allow a liaison between human resources (HR) and line managers to set up a talent pool or database of potential recruits. Many big and small organizations are using Internet as a source of recruitment